The 2011 Suzuki Kizashi Sport SLS Featured on Roadfly.com!

Kelly the Parrot at Suzuki of Wichita

We believe Kelly was attacked by a Shark in his youth, which is why he loves Suzuki of Wichita!

The Tony and Tyler Show, “Crane Game”

Referral Club – Refer a Friend – Earn Cash $100, $200, Plus

Better money and more fun than a part time job!

At Suzuki of Wichita we realize that our best form of advertising is you, our satisfied customers!  The highest form of flattery (we like to call it our standing ovation) we can earn from a friend of the dealerships is a referral of a friend, neighbor, co-worker or family member.

Realizing this, we have developed a program to thank you for sharing your positive experiences with others and recommending us to them. Our commitment is to treat your referrals with the same level of respect and dedication to satisfaction we gave you.

The team at Suzuki of Wichita is excited about having you endorse us with your friends, family and co-workers.

Just think, successfully referring a couple of friends, family, co-workers per month and you could receive $2400 or more per year as our way of saying, Thank You!

When you refer us a friend, we will reward each of you with $100 each ($200 total reward).  Of course, we do require that your referral mention the fact that you referred them during the time of their first visit.  We pay all referral rewards once the vehicle is purchased, delivered, outside of our 72 Hour Love it or Leave it Money back guarantee, and we are paid by the customer or lending institution (say that 5 times fast).

BEST PRACTICE: The best way to secure your referral reward is to contact us directly with the name and contact information for your referral.  This is the best way to ensure that there is no confusion on “how they heard about the dealership.”  This also allows your referral to be routed to the Non-Commissioned Salesperson of your choice.  PICK YOURS HERE

CONTACT US:  888-559-4277 or contact@ridehomehappy.com

Please include in your email:  Your Name, Your address (where to mail a check), Your referral’s name and contact info:  Phone, Email, etc.

EARN DOUBLE REWARDS: If you would like to earn DOUBLE REWARDS ($200 each, $400 total reward), then simply visit the dealership with your referral for their first visit and purchase.  Help us explain the dealership, the process and introduce them to the Non-Commissioned tour guide of your choice and we will DOUBLE THE REWARD (since you are doing most of the hard work and heavy lifting).


No Sharks on the Showroom – Non Commissioned Salespeople

Relax.  Our Salespeople are All Non-Commissioned

Most salespeople in our industry get paid a percentage of the dealership profit.  Thus, the more they “make” on you the more they keep (We call this “The Sins of Commission”).  Our salespeople are salary based with customer service and volume incentives (nothing to do with profit everything to do with customer service).  This allows them to simply focus on YOUR NEEDS and WANTS and NOT on your pocketbook.

No Sharks Video HERE

Wichita, are you ready for a Deal That’s For Real?

  Our “No Gimmicks Pricing” is the price that everyone pays.  We don’t hide Military, College Grad, Owners Loyalty, or other hard to qualify for rebates in our price.  We certainly don’t advertise “total of lease payments” as the selling price of a car.  Our price is for everyone, No Gimmicks.  As a matter of fact, you may even qualify for a lower price if you are Military (Thank You), College Grad (Congratulations), a Suzuki Owner (Thank You) or if your catch is in a really good mood today.

Way to Go, Kizashi! #1 in Edmunds 6 Great Picks you may have missed!

As far as “Anemic Dealer Network” is concerned, remember, we offer Free Shipping on certain models!!

Check out the article!

Breaking News: National Ranking Kidnapping Report!

Holy Kidnapping Batman: 

We had something very important to the Suzuki of Wichita family kidnapped yesterday.  We are very saddened by this and are working with everyone to have what is rightfully ours returned to us.  What are we talking about?  Our #1 Suzuki Automotive Retailer in the USA Ranking (We’re now in 2nd place).  It was kidnapped by a dealership in New York and we need to get it back.  They have a 2 car lead Year to Date through March.  Wichita, KS lets Rock & Roll in April and take this back!

Suzuki of Wichita Service is #1 in the USA by asking, “Would I?”

Suzuki of Wichita’s Fixed Operations (Service, Parts, and Detail) have had not only a record breaking month in volume, but also customer satisfaction as well. This is due primarily to the exemplary team of all-stars working under the leadership of John Muir, South African Rock-Star and “Godfrey” look-alike (just Google Mark Strong from the new Robin Hood). Gary Bugg, the Life-Coach and Primary Cheerleader for the dealership (or would that be Yell-Leader…?) said of the Service Department, “Under John’s direction, the Service Drive is making every effort to show customers that relationship makes the difference, and the kind of relationship we’re seeking is one that benefits the customer.”

The Service Department currently has a Year-to-date CSI (Customer Satisfaction Index) score of 982 out of a possible 1000, giving them the #1 CSI average in the USA. This is a full 80 points ahead of their District average (902), and 81 points ahead of the National Average (901). CSI surveys are received by customers for any warranty repairs offered by Suzuki. 66% of the surveys Muir and the Service Department have received have been perfect scores–1000/1000 (45 out of 68 received YTD). Scott Pitman, President and Chief Evangelist of Suzuki of Wichita, commented, “John is a breath of fresh air for our Fixed Operations. We have tried for a long time to find a perfect fit for his position, and he has been an even better fit than we had hoped. He does everything expected of him and a lot more. I have always said ‘Hire Fun People,’ and people LOVE John–He’s very fun, and that’s important because getting your car serviced or even repaired can sometimes be a ‘not fun’ experience. It can be tough to have so many happy customers in the Service Department, but the fact that their CSI scores are so high obviously means they’re doing a lot of things right.”

When asked about his personal success with Suzuki of Wichita, Muir was quick to redirect the credit to his team, saying “Most of our success this month is due to the attitudes of the guys here.” He went on to describe a new method they have been using to keep themselves motivated and looking at things from the customer’s point of view. “Would I?” asked Muir, “This is the question I have posed to my team here in relation to our service. When we are through helping a customer, I want every member of my team to ask themselves, ‘If I were that customer, Would I continue to service my vehicle here?’.”

I asked, “So have you ever heard that you look like the villain from the new Robin Hood?” After his laughter subsided, and we looked up a picture, John said in a thick South-African accent, “Wow, that’s kind of eerie. Does that mean I’m a villain?”

If we could base our answer on CSI results, the answer would be, “No.”

Is John a part-time Actor?

Brown Duck Busts a Move at Suzuki of Wichita

We’re not trying to ruffle anybody’s feathers, but the way most dealerships Duck around the customer service aspect of purchasing vehicles is simply (you know it’s coming), Fowl.