Wichita, KS– Suzuki of Wichita is pleased to announce 0% financing for 72 months on all new Suzuki models, including the the popular SX4 line, the Equator, Grand Vitara, and the legendary Kizashi. “Zero percent financing has been around for years,” says Tom White, Jr., General Manager of Suzuki of Wichita, “but we’ve never seen extended for seventy two months like this. This is a very exciting time to purchase a new vehicle.”
When teamed with Suzuki of Wichita’s legendary approach to customer service, zero percent financing for seventy two months is just too sweet to pass up.
You can find Suzuki of Wichita at 11610 E. Kellogg in Wichita (on Kellogg just east of Greenwich Road) or online at www.RideHomeHappy.com. Their toll free telephone number is 888-559-4277.
Take a look at what our own Tony “Suzuki” Nave and the rest of the crew have to say about this exciting new development!
Suzuki of Wichita’s David Carranza and Spencer Zimmer went out of their way to make a very special surprise happen–Watch this video to learn more:
What made this story even more compelling was that this was David’s very first sale! Sometimes the little coincidences in life really make us pause to think…
Suzuki of Wichita is the #1 Volume Suzuki Automotive Dealership in the United States
Wichita, KS – Suzuki of Wichita has become the NUMBER ONE dealer by sales volume for the 2nd consecutive year (2009, 2010). Suzuki of Wichita’s sales performance outscored some 350 U.S. Suzuki retailers, securing the #1 Suzuki sales title.
“We’re extremely excited to be the #1 Suzuki dealership in the U.S.,” said Scott Pitman, Operating Partner. “We did a lot of research prior to partnering with Suzuki, and I couldn’t be more pleased with the decision. With our new Suzuki Square facility we expected to attract significant numbers of value-conscious car and SUV shoppers. Throughout our sales history, the community has responded very well to value in Suzuki cars, trucks and SUV’s. Everywhere you look in Wichita lately you see Suzuki’s.”
“We’re delighted by the performance of Suzuki of Wichita, said Koichi Suzuki, executive vice president, American Suzuki Motor Corporation. “When Suzuki of Wichita joined our family of dealerships, we knew the team’s enthusiasm for our products, in combination with their commitment to the community, would result in positive results. Since Day One Scott and his team of professionals have worked hard to meet – and exceed – our already high expectations.”
Finally a Dealership that Speaks your Language
Suzuki of Wichita has achieved similar results when compared to the local dealer community in Wichita, quickly becoming the #3 volume New Car Dealership (based on new unit sales at a single facility) in the Wichita Market (according to Polk data for 2009). “When you price new cars less than most used cars and have America’s #1 Warranty, people take notice,” says Pitman. “People generally dread shopping for a car; we make it Fast, Fun, Stress-Free, Hassle-Free and Drama-Free…We talk the buyers language! All of our salespeople are Non-Commissioned so they aren’t here to high pressure you, ultimately if you are interested in seeing numbers on a vehicle of your choice, interest rates, trade value, etc. you get to work directly with a decision maker; we have found that customers love this process. Once you do find the perfect car and we agree on numbers you are all done; no waiting around for the finance manager to see you and try to sell you more stuff, we eliminate this whole process and talk price and financing all up front.”
Customer Satisfaction
Not only is Suzuki of Wichita a top selling dealership but they are also a top dealer in both Sales Satisfaction and Customer Satisfaction according to JD Powers and a winner of Suzuki’s prestigious Presidents Club Award.
You can find Suzuki of Wichita at 11610 E. Kellogg in Wichita (on Kellogg just east of Greenwich Road) or online at www.RideHomeHappy.com. Their toll free telephone number is 888-559-4277.
About Suzuki
The Brea, Calif.,-based Operations of American Suzuki Motor Corporation (ASMC) was founded in 1963 by parent company Suzuki Motor Corporation (SMC) and currently markets its vehicles in the United States through a network of approximately 400 automotive dealerships and numerous other motorcycle, ATV and marine distributors in 49 states. With global headquarters in Hamamatsu, Japan, SMC is a diversified worldwide automobile, motorcycle, and outboard motor manufacturer. Founded in 1909 and incorporated in 1920, SMC has operations in 193 countries and regions.
The stereotypical car-buying experience can be tense, with customers feeling as if they are in an uneven contest with salesmen to get the best deal.
That’s why Scott Pitman, the operating partner of Suzuki of Wichita, strives to do the opposite, stressing a relaxed, pleasant experience.
Pitman said the rule used at his business is simple: “We want to be called the Golden Rule Dealer — do unto others the way you want to be treated, not he who has the gold rules,” Pitman said.
Such behavior is part of the company culture, enforced and demonstrated by Pitman and senior managers on down.
Much of the pleasantness comes from changing the incentives in how the money is made.
Pitman had made the traditionally opaque car-buying experience largely transparent. On new car sales, he posts a “limited negotiation” price that includes a margin he can live with. On trade-ins, he uses third-party valuations such as Carfax, Kelley Blue Book and others.
The sales force is not paid on commission, Pitman said. They are salaried, but they are paid incentives based on how many cars they sell, overall company performance and customer service reviews. The company leaves iPads around the store, including in the service area, so customers can immediately make their feelings known about the customer service.
He also is toying with the idea of a system where customers can text top managers if there is a problem or concern that is not being addressed.
